Legal scaffold
Contact and grievance support
Use the configured public channels for payment, privacy, moderation, or consumer grievances.
Instant WhatsApp Support
Need quick assistance with payments, sponsorship, or general inquiries? Chat directly with us on WhatsApp:
Business and support details
- Business
- [Configure NEXT_PUBLIC_LEGAL_BUSINESS_NAME]
- Entity type
- [Configure NEXT_PUBLIC_LEGAL_ENTITY_TYPE]
- Registered address
- [Configure NEXT_PUBLIC_LEGAL_REGISTERED_ADDRESS]
- Contact email
- [Configure NEXT_PUBLIC_LEGAL_CONTACT_EMAIL]
- Contact phone
- [Configure NEXT_PUBLIC_LEGAL_CONTACT_PHONE]
- Grievance officer
- [Configure NEXT_PUBLIC_LEGAL_GRIEVANCE_OFFICER_NAME]
- Grievance email
- [Configure NEXT_PUBLIC_LEGAL_GRIEVANCE_EMAIL]
- Grievance phone
- [Configure NEXT_PUBLIC_LEGAL_GRIEVANCE_PHONE]
What to include
For payment support, include the provider payment reference, date, amount, and sponsored destination. For privacy or moderation requests, identify the destination and explain the requested action. Do not send passwords, OTPs, UPI PINs, full card details, or browser claim-cookie values.
Grievance handling
Send a grievance to the configured grievance officer and keep the subject specific. If the Consumer Protection (E-Commerce) Rules, 2020 apply to this service, complaints will be acknowledged within 48 hours and redressed within one month. This conditional baseline does not determine applicability; escalation routes and any legally required appointment details must be confirmed during professional review before launch. See the official Consumer Protection materials.